# AI for Small Business Owners: Grow Sales and Get Time Back > An online, self-paced AI course from ARFA, the TIBLOGICS AI Academy. Beginner to Intermediate level, about 19 hours, in English and French, with a verifiable certificate. Web page: https://tiblogics.com/learning-box/ai-small-business ยท All tracks: https://tiblogics.com/learning-box.md ## Key facts - Level: Beginner to Intermediate - Time: about 19 hours including hands-on work (6 modules, 26 lessons, 6 labs); self-paced, no deadline - Price: $497 one time for lifetime access to this track, or every track for $89 a month (cancel anytime) - Certificate: TIBLOGICS Certified: AI for Small Business, with a public verification page - Languages: English and French ## About You do not need a tech team to get real value from AI. You need to know where it pays off in your business, and how to use it without damaging customer trust. You will map your business as a system to find where time and money leak, then use AI to market in your own voice, answer enquiries fast, write quotes and follow-ups that close, handle reviews properly, write SOPs, tame the inbox, connect your tools with simple automations that have a human checkpoint, read your numbers, price with confidence and plan the next 90 days. Every lesson has ready-to-use prompts you run on the page with your own business details, and the labs are done on the platform. The capstone is a 30-day AI rollout in your own business. Who it is for: Owners and managers of small businesses (1 to 50 people): shops, salons, trades, clinics, agencies, restaurants, consultancies and online stores. No tech team or technical background needed. ## What you will be able to do - Map your customer journey as a system and find the bottleneck worth fixing first - Create marketing in your own voice in about an hour a week, with honest claims - Answer enquiries, send quotes and handle reviews faster without losing the personal touch - Build simple automations with a human checkpoint and alerts when they fail - Read your numbers, check your pricing and model what-if scenarios with AI - Plan, measure and lead a 90-day AI rollout with your team ## Curriculum ### Module 1: Where AI Pays Off in a Small Business See your business as a system from first contact to repeat purchase, find the hours and the money that leak out of it, pick affordable tools, and set simple guardrails before AI touches a customer. - Map your business as a system (25 min) - The owner's time audit: find 5-10 hours a week (25 min) - Choosing tools on a small budget (22 min) - Guardrails from day one (24 min) - Module quiz ### Module 2: Marketing That Sounds Like You Turn your brand voice and ideal customer into a reusable prompt, produce a month of posts and emails in about an hour a week, make your local listing and website answer real questions honestly, and test ads and offers without guessing. - Your brand voice and customer profile as a reusable prompt (24 min) - Social posts, emails and newsletters in an hour a week (26 min) - Local search and your website (26 min) - Ads and offers: write, test, read the results (27 min) - Module quiz ### Module 3: Winning and Keeping Customers Reply to enquiries quickly without losing the personal touch, write quotes and follow-ups that close, ask for and answer reviews properly, and keep customers coming back, including when something goes wrong. - Answering enquiries fast (26 min) - Quotes, proposals and follow-ups that close (26 min) - Reviews: asking properly, replying well (24 min) - Keeping customers: win-back, loyalty and complaints (28 min) - Module quiz ### Module 4: Admin and Operations on Autopilot (With You in Control) Write down how the business runs so it does not depend on you, tame the inbox, calendar and paperwork, connect your tools with simple automations that have human checkpoints and failure alerts, and use AI fairly and lawfully when you hire and onboard staff. - Write SOPs and checklists so the business runs without you (25 min) - Tame the inbox, calendar and paperwork (24 min) - Connect your tools with simple automations, safely (28 min) - Hiring and staff: job ads, interviews and onboarding (25 min) - Agents that run errands for your business: Muse and dots (25 min) - Module quiz ### Module 5: Money: Pricing, Numbers and Decisions Read your sales, costs and cash flow with AI without exposing sensitive data, check pricing and margin maths both ways, build simple forecasts and what-if scenarios, and handle supplier negotiations and late payers politely and firmly. - Read your numbers with AI, safely (26 min) - Price with confidence: costing, margin and offers (26 min) - Forecasts and what-if scenarios (25 min) - Supplier emails, negotiations and chasing invoices (22 min) - Module quiz ### Module 6: Your 90-Day AI Plan for the Business Choose your top three AI projects by impact and effort, bring your team with you through a short guideline, training and a shared prompt library, manage the risks you are responsible for, and measure results so you can decide what to keep, change or drop. - Pick your top three AI projects (24 min) - Bring your team with you (22 min) - Risks, responsibilities and what never to automate (26 min) - Measure, then keep, change or drop (24 min) - Before you let customers use your AI tool or app (25 min) - Module quiz ## How you are assessed - A quiz after each module (80% to pass, retakes allowed). - A timed final exam: 35 questions in 50 minutes, 75% to pass, 90% for distinction, 3 attempts. - A capstone project reviewed by a person against a published rubric (70% to pass). - Each certificate has a public page at https://tiblogics.com/certificates/ that anyone can open to check it.